Vendor Agreement

You are responsible for the accuracy of your listings — vehicle details, pricing, availability and photos — and for honouring confirmed bookings.

You must keep your calendar accurate. Confirmed dates are blocked automatically; you are responsible for any other blocks you set.

Kariba charges a commission on each completed booking at the rate shown in your dashboard. Commission accrues when you accept a booking and is deducted from your payout.

Payouts are made to the bank details you provide, in your configured currency, on the platform’s payout schedule. Keep your payout and KYC details current.

You may offer full prepayment, a deposit with the balance collected before pickup, or pay-at-pickup, and you set your deposit percentage and cancellation policy. These terms are shown to customers at booking and applied automatically.

Security deposits you require are collected and released by you at pickup; Kariba does not process them.

You will respond promptly to booking messages, provide vehicles in safe and roadworthy condition, and handle incidents and disputes in good faith and in line with local law and consumer protections.

You warrant that you hold all licences, permits and insurance required to operate a car-rental business in Aruba, and that your operations comply with applicable law.

Kariba may suspend or remove a Vendor that breaches this Agreement, misrepresents listings, or harms customers. You may stop listing at any time, subject to honouring existing confirmed bookings.

You will use customer data received through Kariba only to fulfil the relevant rental, and in accordance with the Privacy Policy and applicable data-protection law.